Modernization of existing Pilot. Did a Heuristic Review + gather business requirements to create a more intuitive framework.
The new framework creates a report hierarchy defining each parent report and child report underneath it. We also were able to customize some portions of the UI using PBI working closely with our dev team.
Age of product (receipt)
We were able to significantly make a better UX by creating a consistent filtering area adding KPI indicators to help drive business decisions to help users get more details within the report, and add in the Kroger Brand to ensure brand consistency.
AoP Details
Ability for users to drill in and see the details of each report with a toggle graph and table view.
Direct quality Assurance
Able to take the legacy system and carry multiple sessions with our users to clearly define what it is needed on the overview dashboard for our quality inspectors.
PBI Limitations
Working with developers we had to adjust some of the UX UI components given limitations in PBI.
Supplier scorecard
Redesign of the entire vendor scorecard with ability to be consistent across the framework and create a better UX across all reports.
Help Center
Based on our user interviews and findings we realized we needed a help center both using AI capability and videos as a way to show users how to use PBI if they are new comers/
Help center P2.
Our team added video tutorials as well to help users better understand PBI and how to navigate through the framework when needed.
DISCOVERY
Working with our user groups created a hierarchy design for our main report to track the E2E Fresh Journey along with specific Enterprise metrics to allow Stakeholders to see how well the company is doing overall.
Making data smarter
Using the data we have designed an expandable collapsible drawer for specific reports to allow users to make more efficient business decisions .