The Project: Designing a proof of concept using smart technology for scanning packages
My Role: As Sr. UX UI Designer, I visited the site to observe how the pilot worked both with the Smart technology and end users to better understand the current experience and how we can enhance it. Based on my observations and discussions with PMs (product managers) I carried various design ideation sessions to define a better user experience.
The following design sessions included both mobile and web applications.
Sessions included both Low and High Fidelity end to end workflows that better define the UX based on current pilot application. Additionally I designed various app launcher concepts that defined the application following our new app launcher initiative which was successful with the product team.
Define the Branding
What are we trying to represent. What iconography will best represent this application. Who is our target user.
Define the Scope
Informational architecture and data diagrams
Consider the entire picture.
How will this data transition and what you should you consider
Other views.
Monitors, vs. Mobile vs. Web. What do we need to display for all the following and who are the users?